SHIPPING & RETURNS

Shipping information

Because all products are handmade, we ship between 2 to 5 business days after placing your order with PostNL. Check their website to see how long the shipping takes or wait until you receive a shipping confirmation.

Returns & exchanges

You can make a return for a refund or exchange within 14 days of receiving your original order. Contact our costumer service for more information.

Please note: Products can only be returned if the seal of the packaging is not broken. Only products in the original condition will be accepted.

For more information on shipping and returns you can e-mail our customer service: info@floortjeloves.com.